Do I need an appointment to view the rental collection?

 

Yes, an appointment is needed. To book an appointment, please email us at info@fineoccasions.ca with your event details. A team member will contact you to arrange a date and time that works best for you.

 

How do I place an order?

 

If you would like to start a rental order, please email our team at info@fineoccasions.ca with the details of your event:

Venue address

Event date

Guest count

Type of event

Collection, type, and quantity of items you would like to rent

Email address & phone number

Approximate event end time

 

When should I place my order, and what is required to secure it?

 

We recommend reserving as soon as possible to ensure availability. The items are secured once we have received a signed contract and a 50% non-refundable deposit. The final payment is due two weeks before your event.

 

How do I pay? 

​

We accept cash, e-transfer, visa or master card sent to payments at info@fineoccasions.ca.

Please note a 2.75% processing fee if paying by credit card.

​

Do you have a minimum order?

​

Please get in touch with a Fine Occasions representative to check our schedule. Our minimum order is based on availability.

 

Where do you deliver?

​

We deliver within the Niagara Region, Hamilton, and Toronto areas.

Our delivery fees are based on mileage and setup time.

​

How far in advance do I book?

​

We are currently booking up to 1 -18 months in advance. However, your date still needs to be taken. When you inquire, please include your date, what type of event you are having, guest count, event location, and number of guests so we can check our availability.

 

Do I need to clean the items after use?

 

We take care of all cleaning and sanitizing procedures upon return. Please scrape any excess food before repacking. All items must be returned to their original packaging before the return.